True Power provides clear policy documentation to help customers understand privacy, shipping, returns and terms that apply to our products and services. Below you will find our core policy statements and guidance.
True Power respects your privacy and is committed to protecting your personal information. Any data collected through our website, service requests, or business interactions is used solely for communication, service improvement, and business operations.
We ensure that your information is securely stored and not shared with third parties without consent, except where required by law.
True Power ensures timely dispatch and delivery of products through trusted logistics partners. Delivery timelines may vary based on product availability, order size, and delivery location. Customers will be informed of estimated delivery schedules at the time of order confirmation.
Any delays due to unforeseen circumstances will be communicated promptly.
Returns and cancellations are subject to applicable terms and conditions. Requests for returns must be raised within the specified time frame and products must be unused, undamaged, and in original packaging. Cancellations can be requested before order dispatch.
Once dispatched, cancellation may not be applicable. All approved returns will be processed as per company policy after inspection and validation.
The information provided on this website is for general informational purposes only. While True Power strives to keep all information accurate and up to date, we make no warranties regarding completeness or reliability. The company reserves the right to modify policies, product specifications, and services at any time without prior notice.
By accessing and using the True Power website, you agree to comply with all applicable terms and conditions. Users are expected to use the website responsibly and not engage in any activity that may harm the platform or its content. All content, including text, images, and branding, is the intellectual property of True Power and may not be used or reproduced without prior permission.