At True Power, we are committed to providing prompt and efficient support for all our products and solutions. Customers can raise service requests for installation assistance, maintenance, inspection, or troubleshooting through our dedicated support channels.
Our experienced service team ensures quick response times and reliable on-site or remote assistance to minimize downtime and ensure uninterrupted performance.
At True Power, we are committed to providing prompt and efficient support for all our products and solutions. Customers can raise service requests for installation assistance, maintenance, inspection, or troubleshooting through our dedicated support channels.
Our experienced service team ensures quick response times and reliable on-site or remote assistance to minimize downtime and ensure uninterrupted performance.
For Service Requests:
True Power products are backed by standard warranty terms that reflect our confidence in quality and performance. The warranty covers manufacturing defects under normal usage conditions for a specified period from the date of purchase.
Warranty benefits are applicable only when products are installed and used as per recommended guidelines. Any unauthorized modifications, improper installation, or external damages may void the warranty.
For detailed warranty terms, customers are advised to refer to the product-specific documentation or contact our support team.
Service charges may apply for inspection, maintenance, repairs, or on-site visits, depending on the nature of the request and warranty status of the product.
Charges are determined based on:
True Power ensures transparent communication of all applicable charges before initiating any service activity.